Starting a cultural exchange program in the United States is an exciting adventure, and for many participants, it begins the moment you land at a US airport. Whether you are coming for a Work and Travel Program, Internship, or teaching opportunity, understanding what to expect at the airport will help you feel more confident and prepared as you are arriving in the US.
This guide will walk you through arriving in the US step by step – from immigration and customs to navigating domestic transfers and reading airport signage – so you can start your cultural exchange experience on the right foot.
First Stop: Immigration and Customs
As your plane lands and taxis to the gate, take a deep breath – you have made it! But there are still a few important steps before you can exit the airport.
Once off the plane, international travelers are directed to US Customs and Border Protection (CBP). This is where your passport, visa, and supporting documents will be reviewed. As a cultural exchange visitor, you must carry the following items in your carry-on bag for easy access:
- Passport with your J-1 visa
- DS-2019 form (Certificate of Eligibility for Exchange Visitor Status)
- SEVIS fee payment confirmation
- Job Offer/Program Offer letter or DS-7002 Training Plan (if applicable)
- Contact information for your sponsor organization
You will be called to speak with a CBP officer, who may ask questions about your program, your sponsor, or where you will be staying. Answer honestly and confidently. If there is a language barrier, don’t panic. CBP officers often have access to translators if needed.
After your documents are approved, the officer will likely stamp your passport and direct you to collect your luggage and proceed to customs. At customs, you will declare any goods you are bringing into the country. If you are not carrying any restricted items, this process is usually quick.
Domestic Transfers: Catching Your Connecting Flight
Many cultural exchange participants do not arrive at their final destination as they are initially arriving in the US. Instead, they land at a major international airport – like JFK (New York), O’Hare (Chicago), or LAX (Los Angeles) – and then transfer to a domestic flight.
If this applies to you, you must collect your checked luggage after going through customs and re-check it for your domestic flight, even if it was tagged to your final destination. Look for signs that say “Connecting Flights” or ask an airport staff member where to re-check your bags.
You will also need to go through airport security again, so be sure to give yourself at least 2–3 hours between flights when booking. After security, follow signs to your departure gate for your domestic flight.
Understanding US Airport Signage
US airports are large but well-marked with English signage. Here are some key terms to recognize:
- Baggage Claim – where you pick up your checked luggage
- Customs/Immigration – where travelers arriving in the US are processed
- Connecting Flights – signage for passengers transferring to another flight
- Departures/Gates – the terminal area where you board your plane
- Ground Transportation – taxis, rideshare, shuttles, and public transport options
- Restrooms – public bathrooms
- Information Desks – staffed help counters, usually near the entrance or central areas
If you ever feel lost, do not hesitate to ask for help. Most airport staff are used to assisting travelers from around the world and will do their best to guide you.
Arrival at Your Final Destination
Once you land at your final airport, it is time to start your cultural exchange journey in earnest! Be sure to let your Host or housing contact know you are arriving in the US. If you arranged for transportation, look for someone holding a sign with your name or program logo. If not, head to the ground transportation area to catch a taxi, shuttle, or rideshare.
Here are some quick tips for arriving in the US:
- Buy a US SIM card or activate your international data so you can access maps or call your contact.
- Have a few US dollars in cash in case your card does not work for transportation.
- Stay calm and patient, especially if you are tired or dealing with jet lag.
Arriving in the US can feel overwhelming, but remember: you are not alone. Thousands of cultural exchange participants will be arriving in the US this year, and many will face the same questions and experiences. With a little preparation and a positive attitude, you will navigate your first airport experience with ease.
The airport is just the first stop in your cultural exchange journey. From there, you will meet new people, grow professionally, and experience life in the US like never before. Welcome! We are so glad you are here.