The health, safety, and welfare of our J-1 participants are Spirit Cultural Exchange’s top priorities. As part of our commitment to your overall well-being, we want to highlight the importance of mental health care in the US and share some of the support resources available to you.
Participating in a cultural exchange program is a brave and transformative experience. It brings opportunities to grow as a professional, connect with new people, and explore a different culture. It also involves big transitions with new environments, new routines, and sometimes unexpected emotions.
Living in a new country is exciting, but adjusting to unfamiliar surroundings, responsibilities, and expectations can also be challenging. It is completely normal to feel overwhelmed, homesick, or emotionally drained, especially when you are far from your family, friends, and support system.
Many J-1 participants experience moments of stress, sadness, loneliness, or anxiety, particularly at the beginning of their cultural exchange program. These feelings do not mean you are failing or doing something wrong. They are common and valid reactions to a major life change.
Being aware of your emotional state, and knowing that it is okay to struggle sometimes, is an important part of self-care. There is no shame in asking for support. You do not have to manage everything by yourself. Spirit Cultural Exchange staff are always available to talk with you, check in, and help connect you with support resources. Whether you are having a hard day or going through a difficult stretch, reaching out is a responsible step.
Accessible Mental Health Care in the US
One important resource available to all J-1 participants on Spirit Cultural Exchange’s insurance plan is DialCare. DialCare is a confidential virtual and telephonic counseling service that gives you access to licensed mental health professionals at no additional cost. It is a safe, secure, and convenient way to get support in a way that fits your schedule and your comfort level. DialCare’s mental health professionals are trained to aid in depression, stress, eating disorders, addiction, relationship problems, anxiety, grief, and more. Spirit Cultural Exchange’s J-1 participants can schedule an appointment with a counselor from 7:00 AM to 10:00 PM seven days a week.
How to Use DialCare
Whether you are experiencing a specific challenge or just want someone to talk to, DialCare is here to help. Appointments can typically be scheduled quickly and are available by phone or video. Instructions for accessing DialCare are available on the Spirit Cultural Exchange Support Center.
Leaving your home country to live and work in a new place takes courage. It is okay to feel vulnerable at times. It is okay to miss home. It is okay to ask for help. By seeking support when you need it, talking openly about how you are feeling, and knowing that challenges are part of the journey, you give yourself the space to thrive.
If you are unsure where to start, you can always reach out to Spirit Cultural Exchange. Our staff is here to help you navigate questions, challenges, or concerns you may be experiencing during your cultural excange program.
Crisis Resources You Should Know
For immediate emotional support at any time, the 988 Suicide & Crisis Lifeline is available 24/7, free of charge. Simply dial 988 from any US phone to speak with a trained crisis counselor.
In the event of an emergency or if you need urgent medical assistance, call 911 anywhere in the United States.
You are not expected to have all the answers or to manage every difficulty alone. Support is available, and asking for help is a sign of strength. Whether you need someone to talk to or have questions about accessing resources, Spirit Cultural Exchange is here for you.
